FAQS

GENERAL INFORMATION

Where and when?

Winter Wine Festival is hosted at Crooked River Estate, situated in Gerringong on the beautiful New South Wales south coast.

Join us this June long weekend on Saturday June 6th and Sunday June 7th!

What times do gates open?

Gates will open 11:00AM each day. Best to arrive nice and early before the crowds arrive!

What is the minimum age to attend?

The event is for ages 18+.

What is the lineup?

See here!

What do I wear?

This is an outdoor event! Don’t forget to rug up and bring lots of layers to keep you warm.

Be prepared for all weather: sunscreen & hats for the sunshine, a raincoat and gumboots in case of rain!

The venue is situated on a grassy hill, appropriate footwear is strongly recommended (no heels).

Is this a cashless event?

Yes, Winter Wine Festival is a cashless event. All bars, merch and food stalls will have Eftpos available, please come prepared.

Is there merch available?

Yes, Winter Wine Festival merchandise and Artist merchandise will be available to purchase.

Can I bring chairs and picnic rugs?

Chairs and picnic rugs are permitted, however please be mindful of others whilst setting up on the day. You may be asked to relocate if you are blocking any walkways.

What is not allowed?

Alcohol & illicit substances
Food or drinks
Glass
Animals

Bag checks will be conducted upon entry.

Are there Pass Outs?

Crooked River Estate has a strict NO PASS OUT POLICY; once you leave the venue, you will not be able to re-enter. You CANNOT return to your car if you have forgotten an item. Bring everything with you that you need while at the event.

Is Winter Wine Festival accessible?

A shared space is provided for wheelchair access in both VIP & GA areas with access to an AWC toilet. A separate wheelchair entry is provided for ease of access. Please make yourself known to traffic controllers on arrival.

GETTING THERE

Where is Crooked River Estate?

11 Willowvale Road, Gerringong NSW 2534

Shuttle bus service

Your ticket includes a complimentary return shuttle service from Kiama, Gerringong, Gerroa and Berry. Shuttles will run on a continuous loop, starting from 10:45am, allowing you to arrive in time for gates opening and through the afternoon, with return services operating until close so you can enjoy the full festival experience.

Bus stops:

Kiama train station

Gerringong loop

Gerringong train station
Bus stop opposite ray white
Werri Beach Holiday Park

Berry + Gerroa loop

Berry train station
Seven Mile Beach Holiday Park

Is there parking available?

Car parking passes are available and must be purchased via Moshtix – click here.

Train information

Getting there

Trains leave Wollongong Station, stopping at all stops, with a change at Kiama before arriving in Gerringong. See below best times:

Departing 1:02pm, arrives 2:07pm
Departing 3:01pm, arrives 4:09pm

Coming from Bomaderry?

Departing at 10:31am, arrives at 10:49am
Departing at 12:33pm, arrives at 12:51pm
Departing at 2:34pm, arrives at 2:52pm
Departing at 4:34pm, arriving at 4:52pm

Getting home

Towards Wollongong, from Gerringong Station:

Departing 6:47pm & 8:48pm

From Kiama Station:

Departing 7:04pm
Departing 7:59pm
Departing 9:03pm
Departing 10:33pm

Towards Bomaderry

Departing 6:02pm & 8:04pm

**Train times may vary, check your journey in advance.

STAYING IN THE AREA

Where is there available accommodation?

Check out the local availability in Kiama and the local accommodation guide.

TICKET INFORMATION

How do I buy a ticket?

Tickets are available through Moshtix HERE.

What is included in the VIP tickets?

Complimentary return shuttle service from Kiama, Gerringong, Gerroa and Berry Train Stations
VIP Entry – limited queuing on entry
Brand spanking new restaurant (first use!) and bar
Access to a dedicated VIP viewing area
Exclusive bar service undercover with heating
Plenty of toilets
Chef prepared Canapes from 2pm to 3pm, and later supper
Premium wine selection

What payment types are accepted?

Payment can be made by AMEX, Visa, Mastercard, ZIPpay or PayPal only via Moshtix.

Is there a payment plan option?

Yes. Afterpay ‘Pay in 4’ with no interest and no late fees is available as a payment option when you purchase your tickets through Moshtix.

Does my ticket need my own name and DOB on it to be valid?

Yes, absolutely! Your ticket must match your valid ID. Name change services are available through Moshtix.

Can I get a refund?

Refunds are guided by the Ticketing Terms and Conditions. As a general principle, there are no refunds on tickets except as required by law and/or as specified by the Live Performance Australia Ticketing Code of Practice.

Official ticket resale and name change services are available through Moshtix.

I can't find my ticket

If you’re having issues locating your ticket check your spam/junk/promotions folder first. If you are unable to locate your ticket in any of those folders, you can check your active tickets on your Moshtix account page and hit reissue, where they will be sent to your registered email address again. If you purchased your ticket using a guest account, you can create a Moshtix account using the email address used to buy the tickets and they will be listed on your new account.

If you are still having trouble locating your tickets, you will need to get in touch with Moshtix directly so they can resolve the issue.

Can I change the names on my ticket?

Your Ticket name and valid ID must match.

You can easily do a name change via your Moshtix account so everything lines up when you get to the gate on the day. See more here.

Can I sell my ticket?

Tickets can be resold through Moshtix once the resale facility becomes available. Only tickets resold via our official resale channels will be accepted.